Refund & Cancellation Policy

1. No Order Cancellations

All orders placed on our platform are final. Once an order is placed and confirmed, we do not accept cancellations or modifications under any circumstances.

2. No Returns

We maintain a strict non-returnable policy. All sales are final. We do not accept returns for any products once they have been purchased, dispatched, or delivered, including cases of buyer's remorse or incorrect selections made by the customer.

3. No Refunds

All payments made are final and non-refundable. Under no circumstances will a refund be issued, whether in full or in part, for any order.

4. Damaged or Defective Items

In accordance with Indian consumer protection regulations, we will address issues where a product is delivered to you in a physically damaged, defective condition, or is significantly different from what was ordered. You must notify us within 48 hours of delivery by emailing [email protected] with your order number and clear photographs of the defect and the original packaging. Upon verification, we will provide a replacement of the exact same item. We do not issue refunds for defective items; our liability is strictly limited to providing a replacement.

5. No Exchanges

We do not offer exchanges for customer errors, change of mind, or size/colour preferences. Please review your cart and order details carefully before completing your purchase.

6. Contact Us

If you have any questions or concerns regarding your order, please write to [email protected] or use our contact page, quoting your order number.